Terms & Conditions

Payment Terms

Course fees include all classroom tuition and relevant course materials. The price also includes (where available) access to the online platform "rcafusion".

Course fees are subject to change and RCA Belfast reserve the right to change the fee prevailing the course commencement date. RCA reserve the right to refuse admission to a course where payment hasn’t been received in full or terms agreed via RCA payment options.

Should you choose payment by internet banking or cheque please follow the details via the Invoice you will receive on registering for a course

A completed enrolment form must be completed prior to the commencement of all courses

Deferral - Where the entire course fees have been paid or a Direct Debit / Flexible payment has been received, an enrolment can be deferred for one sitting provided notice is received at least 1 week prior to the course commencement date, alternatively a full refund will be made upon request. All relevant material has to be returned to RCA once the course has been deferred.

Course cancellation - A cancellation of a course requires advanced notification of at least 1 week prior to the course commencement date and all monies will be refunded. If the customer wishes to cancel once the course has commenced and has attended more than 1 class, no refunds will be made or wishes to cancel once the intro email and RCA course notes have been delivered then no refunds will be made and all invoices will remain outstanding

RCA Belfast reserves the right to cancel any course if adequate demand is not met, resulting in a full refund to all students booked on the course.

Courses and credits are not transferable between students.

All course notes will be issued with the commencement of the respective courses.

RCA Pass Guarantee Scheme

Students must:

Book on a course, completing the online enrolment form

Ensure an 80% attendance record on courses which will be verified by tutors attendance sheets. If you are unable to attend, please let us know either by email or phone.

Attempt 100% of the work given by the tutor, including any mock exam set.

Ensure all feedback set by RCA is returned.

If the above conditions are satisfied, and a student fails a particular ACCA paper, RCA will offer the full course free of charge at the NEXT available sitting. If a former student of RCA Belfast wishes to return to the course after missing the next available session or after a lengthy period away, the student will be eligible to a 30% discount to the full course fee

For CIMA students, where a course has been attended and having been unsuccessful with their Objective Exam, RCA will offer the course again free of charge up to a maximum of the next available RCA sessions, If 2 terms have elapsed (1 year) and a student is still unsuccessful and wishes to attend the course again, the student will be eligible to a 30% discount to the full course fee

Courses are not transferable under the Pass Gurantee Scheme

Online only: Students who register to study RCA online, will be be given 12 months access from the date payment is received

RCA Referral Scheme:

The person referring a friend must be a current RCA student who has booked and paid for at least one paper for the current term, RCA will offer that student and the new student who goes on to book a course £25 each ( up to a maximum of 3 referrals per student )

Student Complaints Procedure

RCA Belfast strives to achieve the best possible experience for its students, but we understand that there may be times when a student is dissatisfied with some aspect of what we have delivered or wishes to raise an issue they may have with a fellow student.

Informal Complaints

In most instances, the issue can be resolved simply by discussing it with the person/s involved, or raising the matter with a relevant tutor or the RCA centre manager.

Formal Complaints

If the matter is not successfully resolved via informal means, or the issue is of a serious nature, a formal complaint should be made in writing as soon as is reasonably possible. It is much more likely that the matter will be resolved satisfactorily if it is raised at an early stage.

Written complaints should state clearly the nature and origin of the issue/s, detail what steps have been taken to resolve it informally and (if applicable) explain why the outcome of the informal procedure is not considered satisfactory. Complaints should usually be submitted to an appropriate RCA employee so that they may then be assigned to a member of the management team for review.

The manager will contact the complainant to outline the steps they intend to take and to give an indication of the date by which they anticipate being able to conclude their investigation and issue their response.

Once a decision has been made, the complainant will receive a written outcome which sets out details of the findings and, if the complaint is upheld, indicates what action will be taken.

When a student raises a complaint in good faith, RCA will take reasonable steps to ensure that by invoking the complaint procedures the student is not subjected to less favorable treatment. However, if a student is found to have raised a complaint dishonestly or maliciously, the matter may be addressed through the Student Disciplinary Procedure.